Qrates

UTKARSH MOBILE

USFB Mobile Banking

Published by
UTKARSH SMALL FINANCE BANK LIMITED
Category
Banking Apps & Neobanks
Store ratings
Google Play 3.8 from 11,053 ratings · App Store 3.5
Installs
10 lakh+
Reads your SMS
No
Reads your contacts
No
Shows ads
No
Most raised problem in store reviews
Nobody answers

What users report

  • Nobody answers: Support that does not reply, or replies with a template and closes the ticket.
  • App breaks: Crashes, freezes, blank screens and server errors.
  • Hard to leave: Closing the account or deleting the profile turns into a process.
  • Cannot get in: OTP and login failures that lock people out of their own money.
  • Too much selling inside: Ads, pop-ups and cross-sell in the way of the thing you opened the app for.

Operated by UTKARSH SMALL FINANCE BANK.

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