Qrates

IDFC FIRST Bank

Banking app to make UPI fund transfers, credit card payments & check A/C balance

Published by
IDFC FIRST Bank Ltd.
Category
Banking Apps & Neobanks
Store ratings
Google Play 4.9 from 29,45,190 ratings · App Store 4.8
Installs
1 crore+
Reads your SMS
Yes
Reads your contacts
Yes
Shows ads
No
Most raised problem in store reviews
Pushed into things

Licences

  • IRDAI corporate agent, CA0106 (unverified)

What users report

  • Nobody answers: Support that does not reply, or replies with a template and closes the ticket.
  • Pushed into things: Auto-debits, subscriptions or products the user says they did not choose.
  • Cannot get in: OTP and login failures that lock people out of their own money.
  • KYC gets stuck: Account opening or re-verification that stalls, or documents rejected without reason.
  • Too much selling inside: Ads, pop-ups and cross-sell in the way of the thing you opened the app for.

Operated by IDFC FIRST Bank Ltd..

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